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Night Shift

The Hotel Guest Who Checked In A Goat

It was exactly 3:00 a.m. at the Crestview Inn, that dead zone of the night where the world feels like it has completely stopped turning. The lobby was bathed in that harsh, artificial fluorescent hum that seems to make everything look just a little bit greyer. I was sitting behind the front desk, staring at my computer screen and slowly typing out a standard end-of-shift report. It was the kind of quiet that makes you hear every little creak in the building, from the air conditioning kicking in to the distant rumble of a truck passing by on the highway. I was honestly just counting down the minutes until I could clock out and head home. Then, the heavy glass front doors swung open, breaking the silence with a sharp click-clack against the frame. A man walked in, looking like he had been through the wringer. His hair was disheveled, his shirt was wrinkled, and there was a frantic, exhausted look in his eyes that told me he had traveled a very long way. He was carrying a large, heavy-looking bundle wrapped in a thick, plaid wool blanket. I stood up, adjusting my name tag, ready to give him my best professional customer service smile. But then, as he reached the edge of the mahogany counter, I saw a pair of spindly, hairy legs and long, twitching ears poking out from the folds of the blanket. I blinked, sure that the exhaustion of the graveyard shift was finally causing me to hallucinate. It was a goat. A real, living, breathing goat. My brain stuttered for a second, trying to process the sheer absurdity of it. The man slapped his credit card down on the marble countertop with a tired sigh and introduced himself as Mr. Henderson. He didn’t seem to think it was strange at all that he was checking into a three-star hotel with a farm animal. He told me the goat was named Barnaby and claimed, with complete seriousness, that the animal was his registered emotional support pet. I stared at him, then at the goat, which was now bleating softly. My mind raced to the hotel policy manual. We had very clear rules about dogs and cats, and we had even had a few people bring in pet hamsters or birds before. But a goat? There was absolutely nothing in the handbook about livestock. Before I could even start to explain that this was a problem, the goat decided he was done being held. With a sudden, powerful kick, Barnaby wiggled free from the man’s arms. He landed on the lobby’s tiled floor with a clatter of hooves that sounded like tap dancing. He shook his blanket off, letting it pile up in a heap on the carpet, and immediately started surveying the room like he owned the place. Without a second of hesitation, the goat trotted over to our massive indoor decorative ficus plant—the one the owner spent a small fortune on—and began greedily stripping the leaves off the branches. Mr. Henderson lunged for the goat, but his shoes lacked traction on the polished floor. He slipped, his arms flailing, and he slammed right into our heavy brass brochure stand. The stand tipped over with a deafening crash, sending hundreds of colorful pamphlets about local attractions flying across the lobby. It was total chaos. I didn’t think; I just acted. I vaulted over the front desk, my adrenaline spiking, and scrambled to corral the animal before he did any more damage. I knew I couldn’t just grab him—he was strong and agile—so I needed a distraction. I sprinted into the back office, skidding into the breakroom where I knew the night-staff snacks were kept. I grabbed a partially opened box of salted crackers from the counter and sprinted back out. I started shaking the box, the dry crackers rattling against the cardboard. Barnaby’s ears perked up instantly. He stopped chewing on the plant, his goat eyes locking onto the box. I started backing slowly toward the hallway that led to the conference rooms, shaking the box rhythmically. He followed me, his little hooves clicking against the tile. When we reached the conference room door, I tossed a handful of crackers inside and waited for him to trot in. As soon as he stepped over the threshold, I slammed the door shut and engaged the lock. I was standing there, breathing hard and clutching the box of crackers, when the front doors opened again. It was my boss. He looked confused, his eyes darting between the knocked-over brochure stand, the scattered papers, the ruined plant, and me. He could hear Barnaby bleating behind the conference room door, a sound that seemed entirely out of place in a professional hotel. I stood there, feeling foolish, holding the box of crackers like a shield. My boss just sighed, rubbing his temples, and invited Mr. Henderson into the small office to have a talk. It was a long conversation, but my boss was just as tired as the rest of us and clearly didn't have the energy to fight a guy with a goat at four in the morning. He eventually agreed to let them stay the night, provided that Barnaby stayed locked in the conference room until checkout. When the sun finally started to bleed over the horizon, painting the lobby in orange and pink light, I stood by the door with a broom in my hand. The lobby looked like a disaster zone. There were muddy, V-shaped hoofprints tracked across the white tile, leading from the entrance all the way to the conference room. The plant was nothing but a spindly, leafless stick. I felt a pit in my stomach as I realized I was the one who was going to have to explain this to the owner. I looked out the window at the rising sun, wondering if I should just find a different line of work, but deep down, I knew I’d be back the next night. After all, you don't get stories like this working a normal nine-to-five.

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